We have created several customised forms to help you to contact us without having to queue up on a phone call to the Practice switchboard. Each tab allows you to complete the correct form for the specific request. The Practice staff are working through all requests and we aim to respond to you within 48 hours of your submission for any form you submit.
The Practice staff are working through each submission to identify the best way to help you. All Fit notes are completed within 48 hours of submission.
Thank you for choosing us to look after you and your family.
Please also see our Patient Charter for more details.
This website has been developed by our team to provide you with information on our service. There are other services run from our site – including Graham Young Pharmacy and an endoscopy suite (upper and lower endoscopy services).
We have a team of over 20 Doctors, 10 nurses, 3 paramedics and 25 healthcare assistants working together to provide health and care.
We work in a team of other providers who help with smoking, weight management and mental health support too.
Out of Hours and Emergencies
Out of hours care is provided in Peterborough – please phone – 01733 293 838 to speak to the service.
This will be daily from 18:30 – 0800 am (Monday to Friday) all day (Saturday, Sunday and Bank Holidays)
You can also contact the NHS non-emergency number, 111.
It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life threatening emergency, please dial 999
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Please use the above Engage Consult service (you don’t need to come to the Practice to register for this service – you can register online) if possible to reduce load on our phone system as it is the safest and most structured way of seeking online help, with service guaranteed by the end of the next working day. Please see the guides below on how to use engage consult.
For Fit notes/Sick note please use the Fit note link. All new Fit/Sick notes requests need to be submitted using Engage Consult form. Use Fit note link for continuation of Fit notes.
For administrative enquiries and requests, please use the Administrative Request – OneContact Patient Portal also available on the ‘I want to’ tab on the taskbar. For a full list of all administrative requests check out Common Admin Queries section.
You can use the online services to check your symptoms and get instant advice from NHS help guides, request a consultation, book and cancel appointments for GP and Hospitals.
You can view your GP medical records and test results and order repeat medications using the NHS App and SystmOnline Apps. Please use the links provided to download the Apps and get help if you need using the help buttons.
Please note, we would like you to use the Engage Consult form to request an appointment for a non-urgent consultation. We can generally offer an appointment within 48 hours of a request.
Every appointment is booked following submission of a completed Engage Consult form- whether on the phone, at reception or from the online form submission. You will be asked to complete the form with all the details and submit it online and wait for our admin team to send you an appointment.
We deal with over 1,000 contacts a day so waiting times on the phone may be long. We request you to ring us only for urgent matters.
For accuracy and safety reasons, we would ask you not use emails or Engage Consult pre-triage form to request repeat prescriptions. Once you have downloaded the Apps, it is very easy to use the NHS App or SystmOnline App to request repeat medications.