We have created several customised forms to help you to contact us without having to queue up on a phone call to the Practice switchboard. Each tab allows you to complete the correct form for the specific request. The Practice staff are working through all requests and we aim to respond to you within 48 hours of your submission for any form you submit.
The Practice staff are working through each submission to identify the best way to help you. All Fit notes are completed within 48 hours of submission.
COVID-19 and Flu Vaccination Booking
Request Sick/Fit Note
Order Repeat Prescription
Use NHS App or SystmOnline App or Order NHS App/SystmOnline App.
Administrative Requests
Submit Admin request online form For Reports, Letters, Claim Forms, requests for Private medicals, HGV medicals.
Appointment Requests
Update Address or Contact Details
Always keep us updated whenever you change your address or phone number. We will confirm when we have updated your details.
Test Results
Self Referral
For physiotherapy, IAPT psychological therapies, Midwife referral for pregnancy, Aspire (drug & alcohol services)
Request a Referral for Diabetes support
If you have been diagnosed with Diabetes or pre-diabetes , we can offer for you referral to help you to manage your condition.
Women’s Health Information
Cervical Screening, HRT and Pill Check Questionnaire.
I want to request a consultation for a medical problem
Submit a completed Engage Consult online form to request a Telephone or Face to Face appointment, request medication (not on repeat) and for a first time Fit Note.
Complaints Procedure and Online Complaints form
Thank you for choosing us to look after you and your family.
Please also see our Patient Charter for more details.
This website has been developed by our team to provide you with information on our service. There are other services run from our site – including Graham Young Pharmacy and an endoscopy suite (upper and lower endoscopy services).
We have a team of over 20 Doctors, 10 nurses, 3 paramedics and 25 healthcare assistants working together to provide health and care.
We work in a team of other providers who help with smoking, weight management and mental health support too.
Latest News
Thistlemoor wins Practice Team Award 2023 from Royal College of General Practitioners
13th October 2023We’re delighted to announce that Thistlemoor Medical Centre won the Royal College of General Practitioners Practice Team Award 2023 for […]
World Asthma Day on 02/05/2023
25th April 2023World Asthma Day is only one week away (Tuesday 2nd May 2023). Research shows that only 30% of people use […]
Steel Bones Amputee Group – Catch up session 4th May
13th April 2023Steel Bones helps amputee families live life to the full, helped by a proactive supportive peer community. The support they […]
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Engage Consult
Please use the above Engage Consult service (you don’t need to come to the Practice to register for this service – you can register online) if possible to reduce load on our phone system as it is the safest and most structured way of seeking online help, with service guaranteed by the end of the next working day. Please see the guides below on how to use engage consult.
For Fit notes/Sick note please use the Fit note link. All new Fit/Sick notes requests need to be submitted using Engage Consult form. Use Fit note link for continuation of Fit notes.
Sick/Fit Notes
For administrative enquiries and requests, please use the Administrative Request – OneContact Patient Portal also available on the ‘I want to’ tab on the taskbar. For a full list of all administrative requests check out Common Admin Queries section.
Online Services
Get StartedYou can use the online services to check your symptoms and get instant advice from NHS help guides, request a consultation, book and cancel appointments for GP and Hospitals.
You can view your GP medical records and test results and order repeat medications using the NHS App and SystmOnline Apps. Please use the links provided to download the Apps and get help if you need using the help buttons.
Please note, we would like you to use the Engage Consult form to request an appointment for a non-urgent consultation. We can generally offer an appointment within 48 hours of a request.
Every appointment is booked following submission of a completed Engage Consult form- whether on the phone, at reception or from the online form submission. You will be asked to complete the form with all the details and submit it online and wait for our admin team to send you an appointment.
We deal with over 1,000 contacts a day so waiting times on the phone may be long. We request you to ring us only for urgent matters.
For accuracy and safety reasons, we would ask you not use emails or Engage Consult pre-triage form to request repeat prescriptions. Once you have downloaded the Apps, it is very easy to use the NHS App or SystmOnline App to request repeat medications.
