Useful Contacts

We understand that people need support at time of their lives, whether this be financial or support as an advocate or friend. Please find below useful contact details to help support our patients and people in the Peterborough area.

These were added in July 2014 and last updated in August 2021 and were accurate at that time. We will continue to add and review this list. The service directory can be downloaded and has further information about individual services.

Advocacy – support for you
MIND Cias Advocacy Service01733 530651
MIND Independent Mental Health Advocacy01733 530651
VoiceAbility0845 0175 198
Age UK Peterborough01733 564185
Good Neighbours Scheme Visiting Befriending01733 892013
Good Neighbours Scheme Telephone Befriending01733 892013
MIND Befriending01733 530651
Benefits – help and advice
Citizens Advice Bureau0844 499 4120
Cruse Bereavement Care Face to face01733 348439
Cruse Bereavement Care Telephone Support0844 477 9400
Carers Support
Alzheimer’s Society Carer Information and Support Programme01733 893853
Cross Roads Care Motor Neurone Disease0845 241 0954
Carers Centre01733 342683
Carers Direct Helpline0808 802 0202
Carers UK0808 808 7777
Emergency Support for Carers01733 747474
Day Care Centres/Friendship Clubs
Age UK Orton Day Care Centre01733 231227
Age UK Home from Home01733 564185
Age UK Friendship Clubs01733 564185
CAMEO Salvation Army01733 892013
Good Neighbours Scheme’Young at Heart’ Day Opportunities01733 892013
Peterborough Streets Day Centre01733 331871
Drink – support for people drinking excess alcohol
ReVive DrinkSense01733 893306
Falls – supporting vulnerable people who are falling or at risk of falling
Age UK Home Checks Service01733 564185
Emergency Food
Peterborough Soup Kitchen01733 315456
Peterborough Foodbank01733 311156
Peterborough Streets01733 331871
Grants and Financial Aid
Anglian Water Assistance Fund01733 421060
Affinity Water Trust Fund01733 421060
British Gas Energy Trust01733 421060
EDF Energy Trust01733 421060
Eon (heating/insulation)0330 400 1171
Npower Energy Fund (fuel debt/white goods/bankruptcy)01733 421060
Turn 2 Us (grants search)
Garden Assistance
Age UK Peterborough01733 564185
Good Neighbours Scheme Gardening Maintenance01733 892013
Action on Hearing Loss 0808 808 0123
Deafblind UK (hearing)01733 358100
Headway (problems after head injury)0808 800 2244
Patient Advice & Liaison Service (PALS)01733 673405
RNIB Peterborough (poor vision)01733 375000
Home Assistance
Age UK Home Support Service01733 564185
Care and Repair Repairs Assistance01733 863767
Home Modifications
Care and Repair Disabled Facility Adaptations01733 747474
Home Safety
Cross Keys Homes Lifeline01733 396439
Lions Message in a bottle0845 833 9534
MIND ACE01733 530651
Information and Advice
Age UK Information & Advice01733 564185
Good Neighbours Scheme Community Support Team01733 892013 
DIAL Peterborough01733 265551
Mencap Direct0808 808 1111
Lunch Clubs
Age UK Sunday Lunch Club01733 564185
Good Neighbours Scheme Luncheon Club01733 892013
Meal Delivery
Wiltshire Farm Foods0800 773 773
Mental Health
MIND Recovery Programme01733 530651
Money Advice
Citizens Advice Bureau0844 499 4120
Money Advice Service0300 500 5000
Salvation Army Debt Advice Service07565 354507
Support Groups
Alzheimer’s Society City Support Group01733 893853
Alzheimer’s Society Orton Wistow Peer Support Group01733 893853
Alzheimer’s Society Pathway’s Service01733 893853
MIND Workshops01733 530651
Stroke Association Peterborough01572 812078
Military Support
SSAFA01733 314267
Royal British Legion01733 210515 / 08457 725 725
Royal Voluntary Service Community Transport
Royal Voluntary Service Community Transport is a door-to-door scheme that gives older people the freedom to get out and about. For instance we can help:

– To visit family or friends
– To go to a lunch club
– To go shopping
– To attend any health appointments

And when you reach your destination, our volunteers can lend a hand if needed.
The cost for any journey is mileage based (approx. 60p per mile). Just tell us where you’d like to go and we will give you a cost for this journey.
All volunteers are DBS checked

Older people
Minimum notice to book transport is 48hrs

Simon Thompson
Car Services
Royal Voluntary Service
2 Cattle Market Road
Tel: 01733 560769
Email: [email protected]