Please see information below regarding Coronavirus
Please use the above eConsult service (no registration required) if possible to reduce load on our phone system as it is the safest and most structured way of seeking online help, with service guaranteed by the end of the next working day. For general enquiries that cannot be dealt with through the system, you may email reception.thistlemoor@nhs.net
Please click on video above for information about important changes to Thistlemoor's Service relating to the Coronavirus pandemic. Please see the Coronavirus page for this video in different languages.
Clicking the picture above will open a new tab and take you to www.nhs.uk/staywell/ for all of the latest advice and information from the NHS.
Including AUDIO and SIGN LANGUAGE videos of the leaflets available.
Welcome to Thistlemoor Medical Centre
Due to the current Coronavirus pandemic we are making changes to our service in line with NHS England advice. Please see the specific Coronavirus page for further details and see the bottom of this page, we will continue to update this page to keep you abreast of changes to the service.
We are a central Peterborough General Practice looking after over 27,000 Patients from our purpose built single site.
We are a teaching practice and help teach medical students from Imperial College and Cambridge University as well as training doctors preparing to be hospital specialists and General Practitioners.
The purpose of this site is to provide information to our current patients, future patients and people seeking information about our services.
If you are looking for information on how to register with our Practice to allow us to care for you please look at this section.
We host other services that deliver endoscopy, colonoscopy, ultrasound scanning and aortic aneurysm clinics. If you are looking for information regarding these services please click on the relevant section.
We normally offer advanced access to any of our 27,000 patients who wish to see a Doctor between 8:30am and 10:30am. This means that patients can walk in to the surgery at this time and will be seen in the surgery by a clinician without an appointment, Monday to Friday.
MORNING SURGERY – CHOICE OF CLINICIAN
Our services are currently extremely in demand and we are seeing over 400 patients in our morning surgeries (we saw over 550 in January 2020!). Due to the coronavirus pandemic we are reviewing our access policies to protect our patients.
We continue to aim to allow any patient who wishes to be helped by us to have support. We hope you understand that waiting times could be longer during this period and your choice of clinician could be limited.
If you are pregnant and would like to self-refer to the midwife service please follow this link:
We normally offer a full general practice service including health promotion clinics for long-term conditions: diabetes, asthma, Chronic Obstructive Pulmonary Disease (COPD), heart disease and high blood pressure. We are considering how these can be performed without the need for you to access our service. We also normally offer minor surgical procedures on site to remove skin lesions and insert and remove contraceptive devices but this is under review at the moment. Please see this section for more details. We unfortunately no longer offer travel immunisation appointments. We are providing extra evening and weekend appointments over the winter period through NHS England's commissioning of extra appointments. These appointments will be pre-booked only and will be focussed on chronic disease appointments, we are reviewing how these can be delivered without the need for patients to attend the surgery.
Afternoon appointments are available from 3:30pm - 5:30pm daily except for Thursday when there is an emergency surgery only. Unfortunately there are a limited number of appointments and we will need to access each request for an appointment to consider how we might be able to help you without bringing you to the practice.
We promote and would like all of our patients to take an active interest in maintaining their own health as far as possible with assurance that expert help and advice will be available when necessary at both primary and secondary care levels.
We have a car park located at the rear of the surgery with a capacity for around 160 car spaces. This is accessed from Lincoln Road between the Car sales site and the community church on Lincoln Road just beyond the triangle. Please see the maps on this page for further orientation.
The surgery is centrally located within easy reach of bus routes and there is a chemist close to the surgery.
The premises have been extended and modernised to provide comprehensive facilities for patients. The surgery is fully computerised and linked electronically to the hospital and community services.
We are looking to further develop our services and care and are keen on your suggestions. Please see the "Patient Participation Group" section for further information.
Contact Info
Thistlemoor Medical Centre
6-10 Thistlemoor Road
New England
Peterborough
PE1 3HP
For map please see this section
Reception and general enquiries: 01733 551988
or email: reception.thistlemoor@nhs.net
Access for healthcare professionals (hospital, GP's) / management queries: 01733 707705
Prescriptions:
To ensure prescriptions are prepared accurately we have changed the way in which you can access prescriptions.
We hope you can request your emails electronically or ask your chemist to request prescriptions. You are also able to email prescriptions to (reception.thistlemoor@nhs.net) and ask your usual chemist to request prescriptions. Please note that this is only available for prescriptions that have been placed on repeat by a Doctor at the Practice. You can request to change your nominated pharmacy at any time. If we need to you we will contact you to discuss your prescription requests.
Please leave allowance for 2 working days for repeat prescriptions
If you are querying a prescription or item that you are not having regularly please ring and speak to reception on 01733 551988. It may be that you will need to come in and discuss this with a doctor.
For enquiries, compliments or complaints please contact:
Practice Manager - Paulina Email: paulina.janczura@nhs.net
The car park is accessed from Lincoln Road. Please use the access road which is found between the two tall trees in between the Car Sales site and the Community Centre. Please see the images below for an area map.
Please note that we have installed a parking management system - called 'Parking Eye'. The purpose of this is to ensure that our patients have good access to car parking at all times. There is no financial benefit to the practice, the doctors or the staff from having this system. Since installing it we have been monitoring car parking availability and are pleased that spaces are available for our patients. If you should over stay or not enter your details correctly please let us know and we can assist you. Please do not park in the staff car park as tickets for parking in the wrong location will not be cancelled.
Vacancies:
We are currently looking to expand our team. If you are interested in moving in to general practice as a doctor, pharmacist, paramedic, nursing role, healthcare assistant and or receptionist please send your CV to our practice manager. Paulina Janczura: paulina.janczura@nhs.net
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